{"id":30593,"date":"2026-01-05T11:41:09","date_gmt":"2026-01-05T10:41:09","guid":{"rendered":"https:\/\/jobsdz.com\/job\/it-helpdesk\/"},"modified":"2026-01-05T11:41:09","modified_gmt":"2026-01-05T10:41:09","slug":"it-helpdesk","status":"publish","type":"job_listing","link":"https:\/\/jobsdz.com\/ar\/job\/it-helpdesk\/","title":{"rendered":"It Helpdesk"},"content":{"rendered":"<h2>IT Helpdesk<\/h2>\n<h3>Description du poste<\/h3>\n<p>Nous recherchons un <strong>IT Helpdesk<\/strong> dynamique et motiv\u00e9 pour rejoindre notre \u00e9quipe.<\/p>\n<h3>Missions principales<\/h3>\n<ul>\n<li>Diagnostiquer et r\u00e9soudre les probl\u00e8mes mat\u00e9riels et logiciels courants (niveau 1 et 2, \u00e0 distance et sur site).<\/li>\n<li>Accompagner les utilisateurs et proposer des solutions adapt\u00e9es.<\/li>\n<li>Participer aux d\u00e9monstrations et formations.<\/li>\n<li>Pr\u00e9parer des guides, tutoriels et supports de formation (pr\u00e9sentations, vid\u00e9os, manuels).<\/li>\n<li>Documenter les proc\u00e9dures et les solutions apport\u00e9es pour enrichir la base de connaissances interne.<\/li>\n<li>Installer, configurer et maintenir les \u00e9quipements informatiques et les logiciels conform\u00e9ment aux proc\u00e9dures internes.<\/li>\n<\/ul>\n<h3>Profil recherch\u00e9<\/h3>\n<ul>\n<li><strong>Connaissances solides<\/strong> en syst\u00e8mes d\u2019exploitation Windows, s\u00e9curit\u00e9 informatique, gestion des r\u00e9seaux, et outils bureautiques.<\/li>\n<li>Bonnes comp\u00e9tences en <em>communication \u00e9crite et orale<\/em> en fran\u00e7ais, avec un sens du service client d\u00e9velopp\u00e9.<\/li>\n<li>Bon relationnel, sens du service et p\u00e9dagogie.<\/li>\n<li>Minimum 1 an d\u2019exp\u00e9rience en support technique et gestion d\u2019\u00e9quipements IT.<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Boumerd\u00e8s, Da\u00efra Boumerd\u00e8s, Boumerd\u00e8s, Alg\u00e9rie | Tizi Ouzou, Da\u00efra Tizi Ouzou, Tizi Ouzou, Alg\u00e9rie | Alger, Alg\u00e9rie","_application":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_hours":"","_apply_link":"","_job_cover_image":"","_company_manager_id":""},"job_listing_region":[2501],"job-categories":[2666],"job-types":[],"job_listing_career_level":[],"job_listing_experience":[],"job_listing_qualification":[],"job_listing_tag":[],"class_list":["post-30593","job_listing","type-job_listing","status-publish","hentry","job_listing_region-alger","job_listing_category-social-services-and-non-profits"],"mb":[],"jetpack_sharing_enabled":true,"mfb_rest_fields":["title","jetpack_sharing_enabled","gutenberg_elementor_mode"],"_links":{"self":[{"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-listings\/30593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-listings\/30593\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/media?parent=30593"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_region?post=30593"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-categories?post=30593"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-types?post=30593"},{"taxonomy":"job_listing_career_level","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_career_level?post=30593"},{"taxonomy":"job_listing_experience","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_experience?post=30593"},{"taxonomy":"job_listing_qualification","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_qualification?post=30593"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=30593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}