{"id":43258,"date":"2026-02-06T12:11:36","date_gmt":"2026-02-06T11:11:36","guid":{"rendered":"https:\/\/jobsdz.com\/job\/agent-commercial-polyvalent-h-f-agence-sidi-yahia\/"},"modified":"2026-02-06T12:11:36","modified_gmt":"2026-02-06T11:11:36","slug":"agent-commercial-polyvalent-h-f-agence-sidi-yahia","status":"publish","type":"job_listing","link":"https:\/\/jobsdz.com\/ar\/job\/agent-commercial-polyvalent-h-f-agence-sidi-yahia\/","title":{"rendered":"Agent Commercial Polyvalent (H-F) &#8211; Agence Sidi Yahia"},"content":{"rendered":"<h2>Agent Commercial Polyvalent (H-F) \u2013 Agence Sidi Yahia<\/h2>\n<p><strong>Soci\u00e9t\u00e9 G\u00e9n\u00e9rale Alg\u00e9rie<\/strong>, filiale \u00e0 100\u202f% du Groupe Soci\u00e9t\u00e9 G\u00e9n\u00e9rale, est l\u2019une des premi\u00e8res banques priv\u00e9es implant\u00e9es en Alg\u00e9rie depuis 2000. Son r\u00e9seau compte aujourd\u2019hui 91 agences r\u00e9parties sur 33 wilayas, dont 13 Business Centers d\u00e9di\u00e9s aux entreprises et une Direction Grandes Entreprises. Plus de 450\u202f000 clients (particuliers, professionnels, entreprises) b\u00e9n\u00e9ficient d\u2019une offre bancaire diversifi\u00e9e et innovante. La banque emploie 1\u202f600 collaborateurs (au 31\u202f\/\u202f12\u202f\/\u202f2019).<\/p>\n<h2>Description du poste<\/h2>\n<p>L\u2019Agent Commercial Polyvalent assure l\u2019accueil t\u00e9l\u00e9phonique et physique des clients et prospects, les renseigne, conseille, d\u00e9tecte leurs besoins, les oriente vers le bon interlocuteur et les accompagne dans l\u2019utilisation des services \u00e0 distance (ELS, GAB, applications). Il r\u00e9alise \u00e9galement la vente de produits et services bancaires de base \u00e0 partir d\u2019un portefeuille de client\u00e8le d\u00e9di\u00e9.<\/p>\n<h2>Missions quotidiennes<\/h2>\n<ul>\n<li><strong>Accueil et renseignement<\/strong>\n<ul>\n<li>Accueillir les clients et prospects, r\u00e9pondre \u00e0 leurs questions.<\/li>\n<li>G\u00e9rer les rendez\u2011vous pour les conseillers de client\u00e8le.<\/li>\n<li>Orienter les clients vers le service appropri\u00e9.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Traitement et anticipation des demandes<\/strong>\n<ul>\n<li>Informer sur les diff\u00e9rents types de compte et remettre les check\u2011lists.<\/li>\n<li>Saisir les opportunit\u00e9s commerciales et concr\u00e9tiser la vente de produits (\u00e9pargne D\u00e9clic, cartes CIB\/VISA, applications, etc.).<\/li>\n<li>Assister les clients dans l\u2019usage des produits BAD.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Op\u00e9rations courantes<\/strong>\n<ul>\n<li>D\u00e9livrer les cartes CIB\/VISA.<\/li>\n<li>Initier et suivre les demandes de ch\u00e9quier pour la client\u00e8le de particuliers.<\/li>\n<li>Recueillir et traiter les r\u00e9clamations clients.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Op\u00e9rations internes<\/strong>\n<ul>\n<li>Effectuer l\u2019entr\u00e9e en relation pour le portefeuille rattach\u00e9.<\/li>\n<li>G\u00e9rer le portefeuille\u202f: vente de packages sur AMPLITUDE, demandes CIB\/VISA via Select System, fiabilisation des fiches clients.<\/li>\n<li>R\u00e9aliser des simulations de cr\u00e9dit sur Work Flow.<\/li>\n<li>Assurer la revue p\u00e9riodique du portefeuille \u00e0 100\u202f%.<\/li>\n<li>Participer aux campagnes commerciales de la banque.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Mission d\u2019appui<\/strong>\n<ul>\n<li>Animer et organiser l\u2019espace d\u2019accueil et d\u2019information.<\/li>\n<li>Distribuer le courrier nominatif.<\/li>\n<li>Ex\u00e9cuter les campagnes de phoning en synergie avec les CDC.<\/li>\n<li>G\u00e9rer les op\u00e9rations guichet sous d\u00e9rogation PCRM.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Profil recherch\u00e9<\/h2>\n<ul>\n<li><strong>Langues<\/strong>\u202f: ma\u00eetrise parfaite de la langue de travail.<\/li>\n<li><strong>Bureautique<\/strong>\u202f: ma\u00eetrise de l\u2019environnement Windows et de la suite Office.<\/li>\n<li><strong>Informatique<\/strong>\u202f: bonne connaissance des syst\u00e8mes d\u2019exploitation et d\u2019information.<\/li>\n<li><strong>Formation<\/strong>\u202f: Bac\u202f+\u202f4 ou Bac\u202f+\u202f5.<\/li>\n<\/ul>\n<p><em>Plus qu\u2019un poste, un v\u00e9ritable tremplin pour votre carri\u00e8re au sein d\u2019une banque de renomm\u00e9e internationale.<\/em><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Alger","_application":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_hours":"","_apply_link":"","_job_cover_image":"","_company_manager_id":"35357"},"job_listing_region":[2501],"job-categories":[2666],"job-types":[],"job_listing_career_level":[],"job_listing_experience":[],"job_listing_qualification":[],"job_listing_tag":[],"class_list":["post-43258","job_listing","type-job_listing","status-publish","hentry","job_listing_region-alger","job_listing_category-social-services-and-non-profits"],"mb":[],"jetpack_sharing_enabled":true,"mfb_rest_fields":["title","jetpack_sharing_enabled","gutenberg_elementor_mode"],"_links":{"self":[{"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-listings\/43258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-listings\/43258\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/media?parent=43258"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_region?post=43258"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-categories?post=43258"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job-types?post=43258"},{"taxonomy":"job_listing_career_level","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_career_level?post=43258"},{"taxonomy":"job_listing_experience","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_experience?post=43258"},{"taxonomy":"job_listing_qualification","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_qualification?post=43258"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/jobsdz.com\/ar\/wp-json\/wp\/v2\/job_listing_tag?post=43258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}