{"id":36350,"date":"2026-01-28T18:12:33","date_gmt":"2026-01-28T17:12:33","guid":{"rendered":"https:\/\/jobsdz.com\/job\/charge-crm-ecoute-client\/"},"modified":"2026-01-28T18:12:33","modified_gmt":"2026-01-28T17:12:33","slug":"charge-crm-ecoute-client","status":"publish","type":"job_listing","link":"https:\/\/jobsdz.com\/fr\/poste\/charge-crm-ecoute-client\/","title":{"rendered":"Charg\u00e9 CRM (Ecoute client)"},"content":{"rendered":"<h2>Charg\u00e9 CRM (\u00c9coute client)<\/h2>\n<p>Sarl BOMARE COMPANY, op\u00e9rant sous la marque commerciale \u00ab Stream \u00bb, est activement \u00e0 la recherche d&rsquo;un <em>Charg\u00e9 CRM (\u00c9coute client)<\/em> pour renforcer son \u00e9quipe et garantir une satisfaction client optimale.<\/p>\n<h3>Missions du Poste<\/h3>\n<ul>\n<li>Cibler pr\u00e9cis\u00e9ment la demande et les besoins du client.<\/li>\n<li>Conseiller le client de mani\u00e8re \u00e9clair\u00e9e sur les dimensions, usages, options et prix des produits.<\/li>\n<li>Communiquer efficacement aux clients les diff\u00e9rentes promotions en cours.<\/li>\n<li>Expliquer clairement le mode d\u2019utilisation des produits.<\/li>\n<li>Mettre en avant les avantages sp\u00e9cifiques offerts par Sarl BOMARE COMPANY.<\/li>\n<li>D\u00e9tailler les conditions de garantie propos\u00e9es par Sarl BOMARE COMPANY.<\/li>\n<li>Assurer une \u00e9coute client proactive et attentive.<\/li>\n<li>R\u00e9pondre aux r\u00e9clamations des clients et en \u00e9tablir une synth\u00e8se pertinente.<\/li>\n<li>G\u00e9rer le traitement et le suivi rigoureux des r\u00e9clamations clients jusqu&rsquo;\u00e0 leur r\u00e9solution.<\/li>\n<li>G\u00e9rer les bases de donn\u00e9es clients et mettre en \u0153uvre des actions de fid\u00e9lisation cibl\u00e9es.<\/li>\n<li>Ex\u00e9cuter toute autre t\u00e2che confi\u00e9e par la hiarchie.<\/li>\n<\/ul>\n<h3>Profil Recherch\u00e9<\/h3>\n<ul>\n<li>Dipl\u00f4me <strong>TS ou universitaire BAC+3<\/strong> dans les domaines du <em>Marketing, des Sciences Commerciales ou de la Communication<\/em>.<\/li>\n<li>Ma\u00eetrise des bases de gestion.<\/li>\n<li>Fort sens de la responsabilit\u00e9.<\/li>\n<li>Esprit d&rsquo;\u00e9quipe d\u00e9velopp\u00e9.<\/li>\n<li>Personne organis\u00e9e et dot\u00e9e d&rsquo;excellentes aptitudes communicationnelles.<\/li>\n<li>Faire preuve de discr\u00e9tion professionnelle.<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Alger","_application":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_hours":"","_apply_link":"","_job_cover_image":"","_company_manager_id":"29865"},"job_listing_region":[2617],"job-categories":[2721],"job-types":[],"job_listing_career_level":[],"job_listing_experience":[],"job_listing_qualification":[],"job_listing_tag":[],"class_list":["post-36350","job_listing","type-job_listing","status-publish","hentry","job_listing_region-algiers","job_listing_category-social-services-and-non-profits"],"mb":[],"jetpack_sharing_enabled":true,"mfb_rest_fields":["title","jetpack_sharing_enabled","gutenberg_elementor_mode"],"_links":{"self":[{"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job-listings\/36350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job-listings\/36350\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/media?parent=36350"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job_listing_region?post=36350"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job-categories?post=36350"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job-types?post=36350"},{"taxonomy":"job_listing_career_level","embeddable":true,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job_listing_career_level?post=36350"},{"taxonomy":"job_listing_experience","embeddable":true,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job_listing_experience?post=36350"},{"taxonomy":"job_listing_qualification","embeddable":true,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job_listing_qualification?post=36350"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/jobsdz.com\/fr\/wp-json\/wp\/v2\/job_listing_tag?post=36350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}